COURSE NAME: 5051-Monitoring & Troubleshooting a Microsoft Exchange Server 2007 (4050)

Course length: 2 days

Overview:

This two-day workshop teaches messaging specialists to monitor and troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client and server issues and resolve those issues. They will also learn how to monitor systems and create reports from the monitoring data.

Prerequesite Courses:

• No Prerequisites listed for this course

Performance-based Objectives:

• Use the Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) 2005 to monitor Exchange servers.
• Monitor and troubleshoot client performance and connectivity.
• Identify and resolve issues related to access of resources and messages.
• Monitor and troubleshoot mail flow.
• Monitor and troubleshoot Mailbox servers.
• Monitor and troubleshoot external and additional services.
• Identify trends in a messaging system.

Course content:

• Unit 1: Introduction to Exchange Server Monitoring and Troubleshooting
• Unit 2: Monitoring and Troubleshooting Client Performance and Connectivity
• Unit 3: Troubleshooting Access to Resources and Messages
• Unit 4: Monitoring and Troubleshooting Mail Flow
• Unit 5: Monitoring and Troubleshooting Mailbox Servers
• Unit 6: Monitoring and Troubleshooting External and Additional Services
• Unit 7: Identifying Trends in a Messaging System