COURSE NAME: Outlook 2003 - Level 1 (4060)

Course length: 1 day

Overview:

This course is the first in a series of three Microsoft Office Outlook® courses. It will provide you with the skills you need to start sending and responding to email in Microsoft Outlook 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.

Prerequesite Courses:

• Windows XP Professional - Level 1 (4060) or equivalent knowledge
• Windows XP Professional - Level 2 (4060) or equivalent knowledge

Performance-based Objectives:

Upon successful completion of this course, students will be able to:

• Identify the components of the Outlook environment and compose and respond to a simple message.
• Compose messages.
• Use folders to manage mail.
• Schedule appointments.
• Schedule meetings.
• Manage contacts and contact information.
• Create and edit tasks.
• Create and edit notes.

Course content:

Lesson 1: Getting Started with Outlook

• Log On to Outlook
• The Outlook Environment
• Compose and Send a Simple Message
• Open a Message
• Reply to a Message
• Print a Message
• Delete a Message

Lesson 2: Composing Messages

• Address a Message
• Format a Message
• Check Spelling and Grammar
• Attach a File
• Forward a Message

Lesson 3: Managing Mail

• Open and Save an Attachment
• Flag a Message
• Create a Folder
• Move Messages to a Folder
• Copy Messages to Folders
• Delete a Folder

Lesson 4: Scheduling Appointments

• The Outlook Calendar
• Schedule an Appointment
• Assign a Category to an Appointment
• Update Calendar Entries

Lesson 5: Scheduling Meetings

• Schedule a Meeting
• Reply to a Meeting Request
• Propose a New Meeting Time
• Track Meeting Responses
• Update a Meeting Request
• Cancel a Meeting Request
• Print the Calendar

Lesson 6: Managing Contacts

• Add a Contact
• Sort Contacts
• Find a Contact
• Generate a Map
• Edit a Contact
• Delete a Contact
• Print Contacts

Lesson 7: Managing Tasks

• Create a Task
• Edit a Task
• Update a Task

Lesson 8: Using Notes

• Create a Note
• Edit a Note
• Copy a Note