COURSE NAME: 2400-Implementing and Maintaining Exchange Server 2003 (4050)

Course length: 5 days

Overview:

This five-day, instructor-led course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. This course offers a significant amount of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003.

Prerequesite Courses:

• No Prerequisites listed for this course

Performance-based Objectives:

After completing this course, students will be able to:

• Perform a clean installation of Exchange Server 2003 and verify that the installation was successful.
• Describe the process for upgrading to Exchange Server 2003 from Exchange 2000.
• Configure and manage Exchange Server 2003.
• Manage interoperability between Exchange Server 2003 and Exchange 2000.
• Secure Exchange Server 2003.
• Manage recipients.
• Manage public folders.
• Manage address lists.
• Implement and manage client access with Internet protocols.
• Manage client configuration and connectivity.
• Manage routing.
• Manage mobile devices with Exchange Server 2003.
• Manage data storage and hardware resources.
• Plan for disaster and disaster recovery.
• Back up and restore Exchange.
• Perform preventive maintenance.
• Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization.

Course content:

Unit 1: Installing and Upgrading to Exchange Server 2003

• Installing Exchange Server 2003
• Installing Exchange Server 2003 in a Clustered Environment
• Installing and Using Exchange Management Tools and Utilities
• Upgrading from Exchange 2000 Server to Exchange Server 2003
• Discussion: Installing and Upgrading to Exchange Server 2003

Unit 2: Configuring and Managing Exchange Server 2003

• Creating and Applying Exchange Policies
• Configuring Exchange Server 2003 for Proactive Management
• Adding, Removing, and Updating Exchange Servers
• Managing Exchange Server 2003 in a Mixed Environment
• Discussion: Configuring and Managing Exchange Server 2003

Unit 3: Securing Exchange Server 2003

• Preparing for and Protecting Against Viruses
• Securing Mailboxes
• Implementing Digital Signature and Encryption Capabilities
• Configuring Firewalls
• Configuring Administrative Permissions
• Allowing Only Required Services to Run on Exchange Server 2003
• Discussion: Securing Exchange Server 2003

Unit 4: Managing Recipients

• Introduction to Exchange Recipients
• Creating, Deleting, and Modifying Users and Contacts
• Managing Mailboxes
• Managing Mail-Enabled Groups
• Discussion: Managing Recipients

Unit 5: Managing Public Folders

• Managing Public Folder Data
• Managing Network Access to Public Folders
• Publishing An Outlook 11 Form
• Discussion: Managing Public Folders

Unit 6: Managing Address Lists

• Introduction to Address Lists
• Managing and Customizing Address Lists
• Discussion: Managing Address Lists

Unit 7: Implementing and Managing Client Access with Internet Protocols

• Introduction to Internet Client Access Protocols
• Implementing a Front-End and Back-End Server Topology
• Implementing and Managing Outlook Web Access
• Discussion: Implementing and Managing Client Access with Internet Protocols

Unit 8: Managing Client Configuration and Connectivity

• Configuring and Customizing Outlook 2003
• Performing Calendaring Tasks in Outlook 2003
• Installing and Configuring Outlook Express
• Discussion: Managing Client Configuration and Connectivity

Unit 9: Managing Routing

• Explaining How Message Routing Works in an Exchange Organization
• Configuring Routing in an Exchange Organization
• Explaining Internet Connectivity Concepts and Protocols
• Managing Connectivity to the Internet
• Discussion: Managing Routing

Unit 10: Managing Mobile Devices with Exchange Server 2003

• Managing Mobility Components
• Provisioning Users for Mobile Access
• Discussion: Managing Mobile Devices with Exchange Server 2003

Unit 11: Managing Data Storage and Hardware Resources

• Managing Data Storage
• Managing Disk Space
• Managing Hardware Upgrades
• Discussion: Managing Data Storage and Hardware Resources

Unit 12: Planning for and Recovering from Disasters

• Planning for Disaster Recovery
• Backing Up Exchange Server 2003
• Restoring Exchange Server 2003 Stores
• Restoring Exchange Server 2003 Servers
• Discussion: Planning for and Recovering from Disasters

Unit 13: Performing Preventive Maintenance

• Performing Daily Exchange Maintenance
• Performing Scheduled Exchange Maintenance
• Performing On-Demand Exchange Maintenance
• Discussion: Performing Preventive Maintenance

Unit 14: Migrating Users from Exchange Server 5.5 to Exchange Server 2003

• Populating Active Directory with Windows NT 4.0 User and Group Accounts
• Connecting the Exchange 5.5 Directory to Active Directory
• Moving Mailbox and Public Folder Contents into an Exchange Server 2003 Organization
• Discussion: Migrating Users from Exchange Server 5.5 to Exchange Server 2003