A+ Operating System Fundamentals

The A+ Operating System Fundamentals course prepares A+ certification candidates for the CompTIA A+
Operating System Technologies exam. Students will learn installation procedures for Windows 9x, Me, 2000 and XP, dealing with legacy systems (DOS, Windows NT), creating and using emergency boot diskettes and managing printers and other devices. Other topics include networking, communication protocols, Internet access and troubleshooting. In hands-on exercises, student will install Windows operating systems, manage Windows devices, use the FDISK utility, perform backup, manage system files, configure networks, configure Internet access, and troubleshoot operating system errors.

Prerequisites

No prior technical computer experience is necessary.

Topics

Operating System Overview
Introduction to Windows Operating Systems
Windows Operating System Features
Major Operating System Interfaces
Operating Systems and System Hardware

Installation and Upgrade
General Installation Procedures
Windows 9x/Me Installation
Dual-Booting Concepts and
Terminology
Windows NT Workstation 4.0
Installation Requirements
Windows 2000 Installation
Installing Windows XP Home Edition
Installing Windows XP Professional

Operating System Fundamentals
Working with Operating Systems
Windows 9x/Me
Windows NT, Windows 2000, and Windows XP
Management Fundamentals
Creating a Windows NT/2000/XP Boot Disk

Device Management
Introduction to Device Management
Device Drivers
Device Configuration
Printer Management

Disk Management
Disk Management Overview
Disk Fundamentals
Disk Partitioning
File Systems
Fragmentation
Windows 9x/Me Disk Management
Windows 2000/XP Disk Management
Windows File Protection (WFP)

File, Directory and Application Management
Management Overview
File and Folder Management
Comparing File Management Commands and Utilities
Compression and Encryption Utilities
Application Management

Networking
Networking Overview
Communication Protocols
Hardware Configuration
Windows XP Networking
Windows 9x/Me Networking
Networking with Windows NT Workstation 4.0
Windows 2000 Networking

Internet Access
Introduction to the Internet
Internet Technologies
Internet Access Configuration
Troubleshooting Dial-up Connections
Configuring High-Speed Access
Wireless Configuration
Service Limitations
Connection Speeds
Firewall Protection with Windows XP
Internet Browsers

Troubleshooting
Software Troubleshooting
Common Operating System Errors
Windows NT/2000 Errors
Windows XP Errors and Utilities
Tools Common to Windows 2000 and Windows XP
Operational Errors
Application Errors
Viruses
Management and Maintenance Utilities